Refund Policy

Shanaya Bevelle is committed to providing quality to our clients, however, if for any reason you are not completely satisfied with your purchase or make a mistake in your booking process (of single or multiple items), you may simply cancel or reschedule the appointment via the link in your confirmation email, a minimum of 12 hours in advance.

Sessions

As outlined in this Shanaya Bevelle Refund Policy, a Session may be cancelled with reschedule or refund up until 12 hours prior to the session.

Services, classes or workshops are Non-Refundable once completed.

If you prefer a refund, for payments made through PayPal or Stripe you will need to request a refund via email at ShanayaBevelle3@gmail.com,. The refund will be manually sent back to you if you have provided the minimum 12 hours notice, which is required to cancel with refund.  The money will be refunded to you via the payment processor you chose (PayPal or Stripe). Please allow at least 5-10 business days for your payment processor to process the refund. 12 hours notice prior to your appointment time is required to cancel with refund. 

Workshops & Classes

Workshops & Classes are Non-Refundable, and only exchanges (with 12 hour minimum notice), to another time or event can be requested.

Purchase Goods

We will also only refund you if your purchase goods, are defective and we cannot provide you with a replacement item or a suitable exchange.